Sales Policy – Foptopin Art Store

Effective Date: December 5, 2024

Thank you for choosing Foptopin Art Store for your art purchases! Our goal is to provide you with high-quality artwork and exceptional customer service. By shopping with us, you agree to the terms and conditions outlined in this Sales Policy. Please take a moment to review the information below regarding our sales practices, pricing, shipping, and payment procedures.

1. Ordering

  • How to Order:
    Orders can be placed through our website at https://foptopin.com. Simply browse our collection, select the items you wish to purchase, and proceed to checkout. You will be prompted to provide your shipping details and payment information.

  • Order Confirmation:
    Once your order is placed, you will receive an order confirmation email. This email will contain your order details and the estimated delivery time. Please review the confirmation carefully to ensure all items and information are correct.

  • Order Modifications:
    If you need to make any changes or cancel your order, please contact us immediately at [email protected] or call 937-833-4848. We can only modify or cancel orders before they are processed for shipping. Once an order has been shipped, it cannot be modified or canceled.

2. Pricing and Payments

  • Pricing:
    All prices listed on our website are in USD (U.S. Dollars) and are exclusive of taxes and shipping fees. Prices are subject to change without notice. Any applicable sales tax will be added to your order during checkout based on the delivery address.

  • Payment Methods:
    We accept the following payment methods:

    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay, Google Pay (if available in your region)

    All payments are processed securely through trusted payment gateways to ensure your data is protected.

  • Order Approval and Payment Authorization:
    When you place an order, we will verify and authorize your payment. If there are any issues with payment processing, we will notify you immediately to resolve the matter.

3. Shipping and Delivery

  • Shipping Methods:
    We offer a range of shipping options to meet your needs. Available shipping methods and rates will be displayed at checkout based on your shipping address. We use trusted carriers such as USPS, UPS, and FedEx to deliver your order.

  • Shipping Times:
    Orders are typically processed within 1-3 business days. Delivery times vary based on your location, but standard shipping typically takes 5-7 business days for domestic orders within the United States. International shipping times may vary and could take longer.

  • Shipping Costs:
    Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order. We offer free shipping on certain orders or promotions, which will be clearly indicated on our website.

  • International Orders:
    We accept international orders. Please be aware that international shipments may be subject to customs duties, taxes, and additional shipping fees. These charges are the responsibility of the customer and are not included in the cost of the item or shipping.

4. Sales Tax

Sales tax is applied to orders where applicable, based on your shipping address. Sales tax rates are determined by local regulations and will be automatically calculated during checkout.

5. Returns, Exchanges, and Cancellations

  • Returns and Exchanges:
    Please refer to our Return Policy for full details on returns, exchanges, and the process for returning items.

    • Most items are eligible for return within 30 days of delivery.
    • Custom or personalized items may not be eligible for return.

  • Order Cancellations:
    You may cancel your order within 24 hours of purchase if the item has not yet been processed or shipped. Please contact us immediately if you wish to cancel an order.

6. Quality Assurance

At Foptopin Art Store, we take pride in the quality of our products. All artwork is inspected before shipment to ensure it meets our high standards. If you receive a damaged or defective item, please refer to our Return Policy for instructions on how to request a replacement or refund.

7. Privacy and Security

Your privacy and security are important to us. We take all necessary precautions to protect your personal information and payment details. For more information on how we handle your data, please refer to our Privacy Policy.

8. Customer Service

If you have any questions or concerns about your order, payment, shipping, or any other aspect of your purchase, please don’t hesitate to reach out to us. Our customer service team is here to assist you:

9. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about our sales practices.